Case studies
2007 Corporate Responsibility Index:
What companies think
"MBF is proud to be the first private health insurer to participate in the Australian and New Zealand Corporate Responsibility Index. Our involvement highlights MBF's fundamental commitment to corporate responsibility, the importance we attach to links with the community and their relevance to the sustainability of our business"
“The hallmark of excellent performance by a company is not just the results it achieves, but how it achieves them. The CRI is our independent measure of how we’re going about providing support to our community and minimising our environmental footprint. It pushes us to improve our performance every year.”
"The CRI challenged us to not only have the policies and strategies and resulting programs, but be able to measure, analyse and report on the effectiveness of them. Opportunities for improvement were revealed but that’s what we wanted – improvement is the focus of our involvement."
"Our participation in the CRI for the first time demonstrates HDY's strong commitment to our people, the community and the environment. Publicly reporting our performance means we are willing to be transparent and accountable. The Index provides us with a framework for continued improvement and will ensure our sustainability performance is supported not just by leadership and culture but also with appropriate systems and processes."
"Our commitment to corporate responsibility extends throughout the company - we've found the Index to be a very useful way to bring all our programs together and benchmark them for continual improvement. This helps us to deliver benefits to our people, community and the environment."
"Toyota Australia supports the Corporate Responsibility Index as a tool to encourage companies to question processes and develop their business and sustainability practices. Toyota has supported the CRI since its inception in Australia. Toyota became a member of the Leaders Network in 2007 and is proud to contribute to the ongoing debate about Corporate Social Responsibility."
Practitioner quotes
"Diageo Australia recognises the importance of understanding and responding to our stakeholders and their requirements. The Corporate Responsibility Index enables Diageo to benchmark and further facilitate our ambitions of continuous improvement in our approach to corporate responsibility."
"Being our first year of involvement, we wanted to see what value participation in the CRI offered. We're now very confident that it provides an excellent framework and measurement tool to enhance our social responsibility governance and performance and to help deliver better outcomes for our people, our customers, and all our stakeholders. We were particularly impressed with the validation process through Ernst & Young. It was very thorough, yet fair, and was clearly focused on helping us interpret the questions accurately and gain the maximum value from the entire exercise. The validators pushed us hard to prove ourselves, and shone a light on the path we ideally need to follow."